Thee iPay
SUPPORT

How can we help?

Ask about a top-up, payment, or reseller account. For an existing order, include your order number.

Email
support@theeipay.com

Phone
+92 300 1234567

Looking for an update?
Check your order status

Send a message

All fields are required so we can follow up.

Never include your password, PIN, or one-time verification codes.

YOUR CHOICES

Keep your account and payments up to date

Choose what to enable. Each request is optional and can be declined.

Order notifications

Get a browser alert when your order status changes while its tracking page is open.

Payment location

Location can help our team check unusual payment activity. Your location is sent and saved with an order only if you choose to share it at checkout.

Selfie camera

Camera access lets you take the selfie for reseller verification. The camera preview stays on your device; the selfie is uploaded only with your application.